Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
At MajesticMoonAtelier, we value your privacy and are committed to protecting your personal information. Here’s an overview of how we handle your data and your rights as our valued customer:
What We Collect:
We collect information such as your name, contact details, and payment information to process your orders and improve your shopping experience.
How We Use Your Information:
Your data is used exclusively to fulfill your orders, provide customer support, and send updates or promotions (only with your consent).
Sharing Your Information:
We do not share your personal information with third parties, except when necessary to complete your orders (e.g., shipping services) or comply with legal obligations.
Your Rights:
• You have the right to access, update, or delete your personal information at any time.
• You can opt out of marketing communications by contacting us directly.
• You can request a copy of the data we hold about you.
How We Protect Your Data:
We implement secure storage and encryption practices to ensure your information remains safe.
If you have any questions or wish to exercise your rights, please contact us at majesticmoonatelier@gmail.com
Thank you for trusting MajesticMoonAtelier!
Frequently Asked Questions
Custom and personalized orders
Yes, I gladly accept custom and personalized orders! Feel free to reach out with your ideas, and I’ll work with you to create something special just for you.
Care instructions
To keep your item looking its best, gently clean with a soft cloth. Avoid harsh chemicals or excessive moisture. For specific care details, check the product description or contact me!
Gift wrapping and packaging
Yes, I offer gift wrapping! Each order is carefully packaged to ensure it arrives beautifully and securely. If you'd like it wrapped as a gift, just let me know in the notes at checkout!
Wholesale availability
Yes, I do offer wholesale options! Please contact me directly with your inquiry, and we can discuss pricing and minimum order requirements.